The registered trademark is a guarantee that
all our items are "Original Erzgebirge Handcraft made exclusively by a
workshop in the German Erzgebirge" (ore mountains). All of our
manufacturers are members of the "Association of Craftspeople and
toymakers of the Erzgebirge" (Verband Erzgebirgischer Kunsthandwerker
und Spielzeughersteller e.V.)
We offer a 100% satisfaction guarantee on all Erzgebirge wood products.
Returns will be accepted only during the first 30 Days upon receipt of your
shipment.
Please contact us to obtain an RMA number which must be clearly displayed on the
carton for us to accept your shipment. Do not return merchandise to us without
prior notification and approval.
If you decide to return your shipment, please note, all merchandise must be
returned in its original packaging.
Merchandise cannot have been used (such as smokers) and must be in the condition
as shipped by us.
We will not accept the return of merchandise that has been damaged and/or used
by you.
We regret, but all shipping charges and the credit card processing charges
(3.5%) of the transaction amount, are not refundable, as both items are an
expense we incurred in processing, handling, and shipping your order.
All return shipments must be PREPAID by you and fully insured to cover any
possible damage in transit.
A copy of our 'packing slip' to help us identify your return, must be included
with your shipment.
Please call us in case of any questions. We want you to be fully satisfied with
your purchase.
You may call us Toll free at (800) 210-6527 if you require additional
information.
Please ask for:
George D Hollmers
and/or
Dagmar Hollmers
More Details
Our Translation:
Welcome to the wood carving shop of Björn Köhler and its sortiment of artistic
wood creations. Among the sortiment, is the renowed series of nativity figures,
available in two sizes (4.7 inches and 7.1 inches in height) in its natural wood
color, but also in a fine color glaze.
The nativity figures facinate and please not only on account of the high artisan
skills inherent in the product, the clean configuration, but also due to the
silken surface which is pleasing to your touch.
The natural beauty of the materials, enhanced by the natural characteristics of
the wood grain, provide a uniqueness to the various characters.
All our creations, including our nativity figures, are available only in annual
limited quantities.
The original German version:
Willkommen im Sortiment der Eppendorfer Werkstatt von Björn
Köhler. Dazu gehört natürlich die bekannte Serie der
gedrechselten Krippefiguren, die es in zwei Größen (12 und 18 cm) und neben der
Ausführung in natur auch mit einer feinen Farblasur gibt.
Dank der hohen, handwerklichen Fertigungsqualitaet faszinieren die Figuren durch
ihre klare Gestalt und die handschmeichelnde, seidenmatte Oberflaeche.
Die natürliche Schönheit des Materials unterstuetzt durch seine ausdrucksvolle
Maserung den unverwechselbaren Charakter der kleinen Unikate. Wie alle unsere
figürlichen Kompositionen werden auch die
Krippefiguren nur in einer jährlich limitierten Auflage
gefertigt und sind deshalb nicht unbegrenzt lieferbar.
More Details
We have assembled a series of small
Santa figures (approx. 9 cm/3.5) in combination with the small
tree shown separately below (Item BK-1104) and the beautiful pine
frame (Item BK-11010). You may purchase individual Santas and
change your three dimensional designs as you see fit.
Please click on the image to view our various combinations
More Details
Unique handcrafted smokers by Eva Beyer
imported from Seiffen (Deutschneudorf) in the Ore Mountain region of Germany.
Please review our Satisfaction
Guarantee. You have 30 days to decide if this is indeed a perfect gift for
you.
Please click on the image to view our various combinations